Privacy Policy

Privacy Policy

Introduction

Welcome to https://auto-body-damage-assessment.autobodyshop-talk.com! We are dedicated to protecting your privacy and ensuring the security of your personal data. This comprehensive Privacy Policy explains our practices regarding the collection, handling, and disclosure of information when you interact with our website, applications, services, and products.

Scope

This policy covers all aspects of our digital presence, including but not limited to:

  1. Our primary website at https://auto-body-damage-assessment.autobodyshop-talk.com.
  2. All associated mobile applications and software we offer.
  3. Services accessed through our platforms.
  4. Products available on or through our websites.

Please note that this policy does not extend to third-party services or websites linked to ours, as they have their own privacy practices governed by separate policies.

Processing Activities

This Privacy Policy guides how we interact with users in the following scenarios:

  1. When you sign up and use our applications or services as an authorized user.
  2. During your visits to our websites that reference this Privacy Statement.
  3. Whenever you receive communications from us, including newsletters, emails, phone calls, or text messages (SMS).

Personal Data Collection

We collect various forms of personal information to enhance your experience and provide tailored services:

  1. Account Information: Details required to create and manage your user account, such as your name, email address, and password.
  2. Payment Information: Data needed for processing transactions, including cardholder name, card number, expiration dates, and security codes.
  3. Financial Information: This includes bank account details or billing information associated with purchases.
  4. Purchase Information: Details about products or services you’ve bought from us, such as order numbers, purchase dates, and quantities.
  5. Mobile Device Identifiers: Unique identifiers like IP addresses, device IDs, and mobile network information to recognize your device.
  6. Location Data: Information about your geographical location when you use our services, which helps us provide location-based content.
  7. Feedback: Personal opinions, reviews, or comments you share with us to improve our products and services.
  8. Social Media Information: Data from social media platforms when users choose to log in through these sites or share content from our pages.
  9. Product Information: Details about the products you show interest in, including preferences and browsing behavior.

We collect this data through direct user input, automatic tracking technologies, and information received from third parties who work with us.

Cookies

We use cookies to enhance your experience on our websites:

  1. Strictly Necessary Cookies: Essential for navigation and ensuring the basic functions of our site.
  2. Preference Cookies: Remembering user preferences and settings to personalize content.
  3. Analytics Cookies: Tracking website usage and gathering statistical data to improve performance and services.

Users can manage their cookie choices through our Cookie Manager, allowing them to control non-essential cookies.

Retention and Deletion

We retain personal data for various legal and business purposes:

  1. As required by applicable laws and regulations.
  2. For the duration needed to fulfill the purpose of collection, such as processing orders or providing customer support.
  3. After the purpose is achieved, we securely delete or anonymize the data to protect your privacy.

Security Measures

We implement robust security practices to safeguard your personal information:

  1. Employing encryption for secure data transmission and storage.
  2. Engaging reputable third-party processing partners who adhere to strict security standards.
  3. Regularly reviewing and updating our security protocols to adapt to emerging threats.

Children’s Privacy

We do not intentionally collect or store personal information from children under the age of 18. If you are a parent or guardian concerned about data collection, please contact us using the details provided below.

Your Rights

Depending on your location and applicable laws, you may have various rights regarding your personal data:

  1. Access: The right to request access to and review the personal data we hold about you.
  2. Rectification: Requesting corrections or amendments if your data is inaccurate or incomplete.
  3. Erasure/Right to be Forgotten: Asking us to delete or remove your personal information from our records.
  4. Restriction: Limiting the use or processing of your data under specific circumstances.
  5. Portability: Obtaining your data in a structured, commonly used format for transfer to another controller.
  6. Objection: Objecting to the processing of your data based on legitimate interests or consents.
  7. Non-Discrimination: The right not to be subject to automated individual decision-making that significantly affects you.
  8. Filing Appeals/Complaints: Submitting complaints to relevant supervisory authorities and seeking legal redress.
  9. Withdrawing Consent: Revoking consent at any time, though this may impact the availability of certain services.

To exercise these rights or for data-related inquiries, please contact our dedicated privacy team using the details provided below.

Changes to Policy

We reserve the right to update and modify this Privacy Policy from time to time. Any significant changes will be prominently displayed on our website, and updated policy versions will be available upon request.

Contact Information

For any questions, requests for updates, or data-related concerns:

Email: [email protected]

Mailing Address: [Provide the physical address if applicable]